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We’re always on hand to help when needed.

We know that clients value a friendly and knowledgeable response when they get in touch, that’s why we make sure that they have the right support whenever they need it.

Specialist support.

Our dedicated Customer Care team are We’re available 7 am – 8 pm weekdays and 8am – 12pm Saturday, making it easy for clients to get in touch in a way that suits them. They can choose from phone call, live chat, email, secure message or even video call – however they’re most comfortable.

We have doubled the size of our support staff by bringing in experienced customer service professionals and developed specialist teams to ensure technical support is first rate.

Always on hand to help.

Our Customer Care team handle over one-thousand interactions a day with an average response time of just forty-nine seconds. And, as our client base grows, so does our team – ensuring we’re always on hand to help when needed.

Delivering exceptional support is an ongoing mission for us, which is why we’re always improving our knowledge, service, and tools – to ensure our clients know they’re our top priority.

And, when clients get in touch with more complex questions and needs, our Customer Care team can quickly book in an appointment with one of our expert financial advisers. Stay watching to find out how we deliver financial advice to forty-five thousand clients.

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Brought to you by True Potential Wealth Management.

This is being communicated to you as investment professional as specified in Article 19 of The Financial Services and Markets Act 2000 (Financial Promotion) Order 2005. The information is for professional advisers and should not be relied upon by any other persons.

True Potential Wealth Management LLP is authorised and regulated by the Financial Conduct Authority, FRN 529810.

Registered in England and Wales as a Limited Liability Partnership No. OC356611.

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