How can we help?
We understand that investing your money is one of the most important decisions you will make.
That’s why you’ll receive an excellent level of service and a large network of support behind you every step of the way.
Please feel free to give us a call or send a message with any questions you have and we’ll be happy to help.
To help get you to the right department, please choose the option that suits you best.
Support by phone.
If you're already a True Potential client and need to speak to the Customer Care team.
True Potential Wealth Management
Call us on 0191 500 9164
True Potential Investor
Call us on 0800 046 8007
Available 7am - 8pm weekdays
Send us a message.
For the fastest and most secure way to contact us, please send a secure message from your account. This allows us to verify your identity and access your records to provide you with the most accurate response.
If you are seeking advice or would like information on our final salary pension service and are not an existing True Potential client, you can speak to our friendly team over the phone.
Call us on 0191 625 0350
Available – 7am – 8pm weekdays
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Adviser services.
For all existing True Potential Financial Advisers, please get in touch directly with True Potential Adviser Services.
Call us on 0191 242 4876
adviserservices@truepotential.co.uk
Our offers for financial advisers.
If you are a financial adviser and are interested in learning about our industry leading offers, please visit our dedicated offers page.
More about our offersSupport for your business.
For all Auto Enrolment enquires, please contact us via the below
Call us on 0191 242 4863
aesupport@truepotential.co.uk